Discover how we elevate customer service IN iGaming

Explore the Possibilities With TUGI

Get a glimpse of the potential. Learn how companies are transforming
their customer support with TUGI.

30%

Increase in satisfaction

70%

Faster responses

How TUGI is Connecting AI & Human Expertise to Help You Succeed

TUGI is transforming how iGaming operators manage player support. Explore how businesses like yours could elevate their customer service with this innovative software.

Nelli-Noora Laulumaa

Customer Service Manager

Tugi Tark's AI agent transformed our service, helping us handle more inquiries while improving the experience for players, our team, and clients.

Up to 40%

Reduced Workload

Increase in web conversions

Enhancing the Customer Support Experience with AI Agents

Tugi Tark’s AI Agents resolve routine player inquiries instantly: boosting efficiency and freeing teams to focus on complex, high-value cases.

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Increase in web conversions

Prioritizing What Matters: Smarter Support with Smart Ticket Routing

TUGI's Smart Ticket Routing assigns tickets by player value, language, wait time & issue type: boosting accuracy, VIP speed, and agent efficiency.

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Increase in web conversions

Streamline Your Support with In-App Escalations

How Tugi Tark’s integrated escalation tool helps support teams resolve complex issues faster, without switching platforms or losing ticket context.

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Increase in web conversions

Using AI for Player Safety: Responsible Gaming & Risk Player Detection

Tugi Tark blends automation with player-first workflows to help iGaming teams deliver safer, compliant, and human support at scale.

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Explore the Possibilities With TUGI

How TUGI is Connecting AI & Human Expertise to Help You Succeed

Achieve Support Success and Grow Your Business

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