Deliver exceptional player support for iGaming
Resolve 80% of player tickets with AI agents that know iGaming.
Boost support efficiency with our all-in-one customer service platform.
Why operators choose Tugi
Powerful features tailored for iGaming customer service teams
Trained on millions of real player interactions, our AI agents understand player intent and context, delivering support that feels human across every market and time zone.
Real-time translation across 249+ languages allows players and support agents to communicate in their native languages.
One unified workplace for 1st and 2nd line support. Solve tickets faster with seamless escalations and multi-brand management.
Get a complete view of support operations with comprehensive dashboards. Prove ROI with data driven decision making.
Keep players playing with proactive support. Detect failed deposits and increase successful deposit rate.
Get AI agents made for iGaming
Built exclusively for iGaming, our AI agents connect directly to your core systems to retrieve live player data and resolve issues instantly at scale.
Features tailored for iGaming customer service teams
Manage unlimited brands in one workplace.
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On the fly dynamic translation for support agents.
Keep tickets centralized and traceable for faster resolutions.
Prioritize and route tickets to the best suited agents.
Go live with Tugi in weeks, not months
We're dedicated to your support success.
We offer free integration and data migration to Tugi with the help of our development team.
Dedicated client success team to assist you from A-Z on your onboarding journey, anytime, anywhere.
Find answers fast in our comprehensive knowledge base covering all of Tugi's features and functionality.
Achieve support success and grow your business
Boost player satisfaction and cut support costs. Partner with Tugi Tark and experience the future of customer service.
Connect your AI Agent
Our platform is built for flexibility — easily integrate with CRMs, helpdesks, and communication platforms.
AI That Learns & Improves
Our system continuously learns from interactions, feedback, and user behavior — getting better.
You can trigger a Chatpilot using a variety of different events, allowing for flexible and dynamic activation. Whether it’s a user action, a specific time, or a system condition,
Manage data privacy in compliance with regulations.
Ensures fair and unbiased AI interactions.
Secure conversations and stored data perfectly.
Role-based access for different team members.
Complex Issues
We have already recovered over 3 billion euros for our customers! Chatpilot mission is to enable financial participation for everyone.
Frequently Asked Questions
Absolutely. You can upload documents, link your knowledge base, or add custom questions and answers. The AI will learn and adapt accordingly. Our AI Agent supports over 40 languages, including English, Spanish, French, German, Arabic, Hindi, Chinese, and more.
We specialize in Webflow website design and development, custom animations, CMS integration, and responsive UI/UX design for both startups and established businesses.
Project timelines vary based on complexity, but most standard one-page sites are delivered within 1–2 weeks. Multi-page or advanced functionality sites may take 3–6 weeks.
Yes, absolutely. Webflow’s CMS and Editor make it easy for non-developers to update content without touching code. We also provide training if needed.
We’ll need your brand assets (logo, colors, fonts), content (text/images), and a short brief on your goals. Don’t worry — we’ll guide you through the process!
