From Customer Service Experts to Innovative Software Providers
Tugi Tark was founded by customer service experts with over a decade of hands-on experience supporting iGaming players worldwide. TUGI is the tool
we always wished we had: smart technology that solves the real challenges support teams face every day.
Our Roots in Customer Service
Tugi Tark's roots are deep in the customer service industry. For a decade, our predecessor company was the trusted voice of 100+ brands, delivering excellent support and ensuring the best possible experience for their players.
Our deep understanding of customer service in the iGaming industry, combined with our commitment to innovation and client satisfaction, made us the go-to partner for businesses looking to elevate their customer support and drive growth.
The Evolution of Tugi Tark
As the customer service landscape evolved, so did we. Recognizing the growing need for advanced AI support solutions, we embarked on a new chapter in our journey: the development of TUGI.
By combining our extensive industry expertise with the latest advancements in AI, we've created a software that empowers businesses to deliver high-quality support experiences, streamline operations, and boost customer loyalty.
Our Vision and Mission
We are committed to turning our goals into reality every day.
To be the leading customer service software provider in the iGaming industry by providing state-of-the-art AI-driven software that enables businesses to deliver exceptional customer experiences and optimize their operations.
To empower iGaming businesses with intuitive, scalable, and reliable solutions. We are committed to delivering exceptional support and enabling our clients to maximize their potential, optimize operations, and provide outstanding customer experiences.
A Message from Our CEO
After a decade of running a customer support outsourcing company, I saw the same thing again and again: support teams doing their best with tools that just weren’t built for iGaming. We knew there had to be a better way. So we built it.
Tugi Tark was born from that experience. Our mission is to connect companies with their customers, leveraging the power of AI to enhance speed, efficiency, quality, and empathy in customer interactions. By equipping support teams with our innovative software, we strive to make every interaction smoother and more impactful. We’re proud to serve the people behind the support. And we’re just getting started.
Our Values
Customer Focus
Our clients' success is our top priority. We go the extra mile to understand their unique needs and deliver solutions that exceed their expectations.
Collaboration
We foster a culture of teamwork, open communication, and knowledge sharing, both within our organization and with our partners.
Innovation
We're committed to staying at the forefront of the industry by continuously investing in research, development, and innovation.
Dynamic
Characterized by constant movement and progress, we believe in pushing boundaries, continuously improving, and seizing opportunities.
Join Our Team
We're always on the look-out for talented individuals who share our passion for innovation, customer success, and pushing the boundaries of what's possible in customer service. If you'd like to be part of our growing team, we'd love to hear from you.
Get in Touch
Boost player satisfaction and cut support costs. Partner with Tugi Tark and experience the future of customer support!
