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From Customer Service Experts to Innovative Software Providers

Tugi Tark was founded by customer service experts with over a decade of hands-on experience supporting iGaming players worldwide. TUGI is the tool we always wished we had: smart technology that solves the real challenges support teams face every day.

Our Roots in Customer Service

Tugi Tark's story began as a premier customer support outsourcing provider. For years, we've been the trusted voice of our clients' brands, delivering top-notch support and ensuring the best possible experience for their customers.

Our deep understanding of the customer service industry, combined with our commitment to innovation and client satisfaction, has made us the go-to partner for businesses seeking to elevate their customer support and drive growth.

The Evolution of Tugi Tark

As the customer service landscape evolved, so did we. Recognizing the growing need for advanced, AI-powered support solutions, we embarked on a new chapter in our journey: the development of our cutting-edge customer support platform.

By combining our extensive industry expertise with the latest advancements in AI, we've created a platform that empowers businesses to deliver unparalleled support experiences, streamline operations, and boost customer loyalty.

TUGI Talk

Get an inside look at Tugi Tark - from the team transforming the future of player support.

Our Vision and Mission

We are committed to turning our goals into reality every day.

A Message from Our CEO

Harpo Lilja
Founder and CEO
Welcome to Tugi Tark!

After a decade of running a customer support outsourcing company, I saw the same thing again and again: support teams doing their best with tools that just weren’t built for iGaming. We knew there had to be a better way. So we built it.

Tugi Tark was born from that experience. Our mission is to connect companies with their customers, leveraging the power of AI to enhance speed, efficiency, quality, and empathy in customer interactions. By equipping support teams with our innovative software, we strive to make every interaction smoother and more impactful. We’re proud to serve the people behind the support. And we’re just getting started.

Harpo Lilja
Harpo Lilja
Founder and CEO

Join Our Team

We're always on the look-out for talented individuals who share our passion for innovation, customer success, and pushing the boundaries of what's possible in customer service. If you'd like to be part of our growing team, we'd love to hear from you.

Get in Touch

Whether you're interested in learning more about our platform, partnering with us, or have any other inquiries, our team is here to help.