Powering Better Player
Support for iGaming

Create Exceptional Customer Experiences that Drive Loyalty and Revenue Growth

Transform iGaming Customer Support with TUGI 

AI-powered player support that cuts costs, boosts VIP retention, and scales effortlessly.

  • Proactive payment detection
  • 24/7 multilingual support
  • Intelligent VIP ticket routing
Book Your Demo Today

Book a demo and see TUGI in action

Built for iGaming support teams by iGaming support experts, Tugi Tark delivers AI-powered tools that solve real player support challenges and drive operational efficiency.

Powerful Features for Customer Service Success

Customer-Centric AI Insights
Utilize AI to understand customer needs and provide proactive support.
Omnichannel Engagement
Deliver a consistent, high-quality support experience across live chat, email, Telegram, and more.
Efficiency Optimized
Increase your team's productivity with tools that streamline collaboration and reduce response times.
Payment assist

Proactive Payment Support

Integrated tools for proactive payment issue resolution, reducing customer frustration.

quality translations

Seamless Multilingual Support

ChatGPT-Powered translation for effective communication with customers worldwide.

What Makes Tugi Tark Unstoppable?

Proactive Payment Support

Spot and resolve failed deposits before players leave.

AI-Driven Translation

Support players in any language instantly.

VIP Ticket Prioritization

Focus on your most valuable players—automatically.

Compliance Insights

AI-monitoring protects your operations.

Why Tugi Tark is the Ideal Customer Service Solution

Learn More
01
Cutting-Edge AI Technology that leverages LLM to deliver excellent support 24/7
02
Browser-based for seamless, easy access and operation
03
Highly scalable architecture that grows with your business
04
Event sourcing ensures complete, traceable customer interaction records
05
Robust security for reliable, compliant operations
06
Fast deployment that gets you up and running quickly
07
Dedicated customer success team committed to your long-term success
01
Cutting-Edge AI Technology: Our platform leverages state-of-the-art Large Language Models (LLMs) and Natural Language Machine Learning (NLM) to deliver highly accurate and contextually relevant support.
02
Browser-based for seamless, easy access and operation
03
Highly scalable architecture that grows with your business
04
Modular design for fully customized support solutions
05
Robust security for reliable, compliant operations
06
Fast deployment that gets you up and running quickly
07
Dedicated customer success team committed to your long-term success

Trusted by the Best in iGaming

Tugi Tark cut our support costs by 40% and increased player retention overnight. 95% of clients report improved player satisfaction within the first month.

Nelli Laulumaa

Head of Customer Support at Decoded-HR

"Tugi Tark's AI-driven agent is transformational for our customer service. It allows us to handle more inquiries than ever while providing a better experience for players, our team, and clients."

Up to 40%

of inquiries handled by AI.

Read more

Tugi’s Benefits

Do you need more informartion? Let’s get in touch!

Features

Smart Ticket Dispatcher

AI Agents & Assistants

In-App Escalations

Multi-Brand Capabilities

Multilingual Support with ChatGPT Translations

Sentiment Analysis Capabilities

Risk Player Detection

Integrated with Payment IQ

Extensive Macros Feature

Book A Demo