AI Agents that know iGaming.

Trained on +10 million real iGaming support tickets.
Get AI Agents that speak the language of your players, markets, and regulators.

Support Software Tailored for iGaming Excellence

Tugi Tark is the premier customer service platform designed to elevate your player experience. Our AI-powered solution seamlessly combines advanced technology with human expertise, enabling your team to deliver fast, personalized support that impresses players and encourages loyalty.

Dashboards
Our event-sourcing architecture captures all player and support interactions in real-time. Get instant visibility across brands, agents, and channels, all in one place.
TUGI Workplace
Handling support cases 24/7, 365 days a year and speaks more than 249 languages.
Onboarding program
Getting started with TUGI is fast and fully supported. From set-up to launch, our dedicated customer success team will ensure a seamless transition.
AI configuration
Configure your AI settings at the brand level with ease. Place your brand guidelines, organization settings, terms and conditions, and ticket history through a user-friendly interface.
Routing rules adaptability
Customize ticket routing to assign incoming tickets based on your priorities: player segment, ticket category, channel, waiting time, and agent workload.
Chat widget customization
TUGI’s chat widget adapts to your brand: add your logo, brand colors, working hours, welcome message and more.

Why iGaming Operators
Choose Tugi Tark

Learn More

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